Office Support Assistant Sr. - Credentialing & Outreach Specialist

$34,778 - $47,653/Yr

University of Missouri - Saint Louis, MO

Full-time - Entry Level

Saint Louis, MO

Educational Services

About the position

The Office Support Assistant Sr. - Credentialing & Outreach Specialist at the University of Missouri - St. Louis plays a crucial role in supporting the credentialing process for optometric staff and other health professionals. This position involves maintaining compliance with HIPAA regulations, managing sensitive information, and facilitating communication with community service constituents. The role requires strong organizational skills and the ability to handle multiple tasks effectively while ensuring confidentiality and accuracy in all credentialing activities.

Responsibilities

• Assist in the credentialing process and re-credentialing process for optometric staff and others as appropriate.
• Ensure ongoing state licensure.
• Assemble, prepare and verify credentialing information.
• Identify questionable or highly sensitive information.
• Assure accuracy of records and maintain a state of readiness for review/audit by delegated entities, licensing and accrediting agencies.
• Enter credentialing data into systems and maintain/update databases as needed. Follow-up on data inconsistencies.
• Utilize database to produce reports, lists and rosters.
• Maintain and monitor all privilege lists as needed, including Compulink.
• Maintain the permanent credentials files on all applicable faculty.
• Assure the confidentiality and integrity of all aspects of the credentialing verification program and process.
• Maintain documentation of malpractice insurance for faculty.
• Maintain patient record release requests, communication and patient referral records.
• Maintain reports to parents and school districts regarding the Pupil Project.
• Communicate with Community Service constituents, largely through the school districts via facilitating school screenings.
• Assemble, prepare and maintain insurance agreements.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• At least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.
• Knowledge of HIPAA privacy is required.
• Superior organizational skills and strong oral and written communication skills are required.
• Ability to work independently and to prioritize and manage multiple tasks and produce results.
• Must maintain confidentiality of highly confidential information regarding sensitive personal professional information.

Nice-to-haves

• One-year experience with credentialing is highly recommended.

Benefits

• Medical, dental and vision plans
• Retirement
• Paid time off
• Short- and long-term disability
• Paid parental leave
• Paid caregiver leave
• Educational fee discounts for all four UM System campuses