Summit Consulting - Lakeland, FL
posted about 1 month ago
Full-time - Entry Level
Remote - Lakeland, FL
501-1,000 employees
Professional, Scientific, and Technical Services
About the position
The Office Support Representative at Summit Consulting, LLC is responsible for providing clerical support within a functional group or team. This role involves a variety of tasks including maintaining records, document assembly, data entry, and customer service support. The position is designed for individuals looking to grow in a supportive environment that values employee development and offers a hybrid work model.
Responsibilities
- Performs a variety of complex clerical support duties within a functional group or team.
- Maintains classified or indexed records arranged in an established system.
- Maintains records, forms, verifies information and resolves more complex problems.
- Assembles, packages and/or distributes complex policy forms, endorsements, special forms and output reports to customers.
- Scans documents of all types, performing quality control and assuring legibility of all images.
- Determines priority of work based on customer service level agreements.
- Prepares incoming mail for distribution and processes outgoing mail.
- Inputs lists, records or other data points into an electronic format.
- Maintains organization knowledge to answer organization-wide toll-free and direct phone lines.
- Prepares complex documents from various sources of written or dictated input which may include page layouts and charts.
Requirements
- High school diploma or GED
- 4 to 5 years of related experience, preferably in the insurance industry
- Organizational skills
Benefits
- Commuter assistance
- Paid parental leave
- Employee stock purchase plan
- Paid holidays
- Health insurance
- Dental insurance
- Tuition reimbursement
- Paid time off
- Adoption assistance
- Work from home
- Vision insurance
- 401(k) matching
