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OHLEG Support Specialist 1-AG
$49,088 - $64,022/Yr
Attorney General
posted about 2 months ago
Full-time - Entry Level
Justice, Public Order, and Safety Activities
About the position
The OHLEG Support Specialist 1-AG position at the Ohio Attorney General's Office involves providing technical support to law enforcement agencies regarding access to the Ohio Law Enforcement Gateway (OHLEG). The role is crucial in assisting with crime tips, processing access requests, and performing criminal history checks, thereby contributing to the safety and security of Ohio communities.
Responsibilities
- Handle incoming crime tips and communicate with BCI Special Agents, LEADS, and law enforcement on unique needs and challenges.
- Assist Sheriffs' Offices with registries.
- Receive and prioritize calls based on urgency and importance.
- Process requests for access to the Ohio Law Enforcement Gateway (OHLEG).
- Enter data into computer system for record keeping.
- Perform inquiries and criminal history checks for multiple law enforcement staff through NCIC.
- Provide information, instructions, and assistance to the public within scope of authority.
- Verify and issue Missing Adult Alerts as necessary.
- Maintain daily log of calls and tasks performed.
- Offer support and information to the public in accordance with BCI policies and procedures.
- Respond to calls on the Human Trafficking Hotline.
- Multitask and take on additional tasks as assigned.
Requirements
- 24 months training or 24 months experience in criminal justice information systems, or operation & maintenance of personal computers.
- Completion of associate core program in Criminal Justice, Public Safety, Emergency Management, Information Technology, Computer Science, or related course of study.
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
