Take 5 Oil Change - Parma, OH

posted about 1 month ago

Full-time - Entry Level
Parma, OH
Repair and Maintenance

About the position

Take 5 Oil Change is seeking an enthusiastic and customer-focused individual to join our team as an Assistant Shop Manager. In this role, you will be part of a dynamic environment where you can showcase your leadership skills and contribute to our mission of providing exceptional service to our customers. As an Assistant Shop Manager, you will receive comprehensive paid training that will equip you with the necessary skills to manage a shop location effectively. This includes learning how to change oil, replace wiper blades and air filters, fill air in tires, and perform other light maintenance services. We pride ourselves on our friendly technicians and efficient processes that allow customers to stay in their vehicles while we service their cars. Your responsibilities will include providing excellent customer service, processing payments, and assuming the authority of the Shop Manager in their absence. You will oversee the shop floor, ensuring that each employee is performing their duties effectively and that every customer leaves satisfied. Additionally, you will assist with inventory management, train new employees, and maintain cleanliness in the shop, office, and bathroom areas. This position is ideal for individuals who are willing to learn, work hard, and bring a positive attitude to the team. With our commitment to internal promotions, you have the opportunity to advance quickly within the company, as over 90% of our Shop Managers started as Crew Members or Assistant Shop Managers.

Responsibilities

  • Provide excellent customer service and process payment for services performed
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence
  • Run the floor, ensuring each employee is where they need to be and that every customer is satisfied before they leave
  • Perform opening and closing procedures
  • Assist with counting and adjusting inventory
  • Train new employees to fulfill duties in the Take 5 way
  • Drain motor oil, change oil filters, and perform other auto services as necessary
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Requirements

  • No experience needed
  • Leadership skills
  • Entry level position
  • Ability to lift up to fifty (50) pounds
  • Ability to maneuver in and out of a shallow 3' deep pit safely
  • Ability to walk, stand, bend, stoop, twist, etc. for extended periods
  • Willingness to work in hot/cold weather conditions
  • Reliable transportation to and from the shop

Nice-to-haves

  • Experience in customer service or retail
  • Background in skilled trades such as mechanics or landscaping

Benefits

  • Paid training
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
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