Driven Brands - Houston, TX

posted 2 months ago

Full-time - Entry Level
Houston, TX
Repair and Maintenance

About the position

Take 5 Oil Change is seeking an enthusiastic and customer-focused individual to join our team as an Assistant Shop Manager at our location on 500 Normandy Street, Houston, TX. As a vital part of our operations, you will be responsible for ensuring that our customers receive the highest level of service while also managing the daily activities of the shop. This position is perfect for those who are people-oriented, driven, and possess leadership qualities. We value experience, but it is not a requirement; we believe that a positive attitude and a willingness to learn are key to success in this role. In this position, you will undergo paid training to learn the Take 5 way of managing a shop, which includes oil changes, light maintenance services, and customer service excellence. You will have the opportunity to advance quickly within the company, as over 90% of our Shop Managers started as Crew Members or Assistant Shop Managers. We are committed to investing in our employees, providing them with the tools and training necessary to grow their careers in the automotive service industry. As an Assistant Shop Manager, you will take on various responsibilities, including overseeing shop operations in the absence of the Shop Manager, ensuring that all employees are performing their duties effectively, and maintaining a clean and organized work environment. You will also be involved in training new employees and assisting with inventory management. This role is not just about managing; it’s about being part of a team that values hard work, dedication, and a commitment to customer satisfaction.

Responsibilities

  • Provide excellent customer service and process payment for services performed
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence
  • Run the floor, ensuring each employee is where they need to be and that every customer is satisfied before they leave
  • Perform opening and closing procedures
  • Assist with counting and adjusting inventory
  • Train new employees to fulfill duties in the Take 5 way
  • Drain motor oil, change oil filters, and perform other auto services as necessary
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Requirements

  • Must be able to lift to fifty (50) pounds
  • Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
  • Must be willing to work in hot/cold weather conditions if necessary
  • Must have reliable transportation to and from the shop

Nice-to-haves

  • Experience in customer service or management roles
  • Background in automotive services or related fields

Benefits

  • Earn up to $15.00 - $18.00/hour with competitive base pay rates & weekly bonuses
  • FREE oil changes
  • Full-time employees get PAID TIME OFF
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • Industry and Company Paid Training
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