Driven Brands - Waukesha, WI

posted 21 days ago

Full-time - Entry Level
Waukesha, WI
Repair and Maintenance

About the position

Take 5 Oil Change is seeking an enthusiastic and customer-focused individual to join our team as an Assistant Shop Manager. In this role, you will be an integral part of our operations, ensuring that our customers receive the highest level of service while also managing the daily activities of the shop. As an Assistant Shop Manager, you will have the opportunity to showcase your leadership skills and help guide a team of technicians in providing efficient and effective oil change services. We pride ourselves on our friendly atmosphere and our commitment to training and developing our employees. With over 35 years in the industry, we have established a reputation for excellence and are looking for individuals who share our passion for customer service and teamwork. Your responsibilities will include overseeing shop operations in the absence of the Shop Manager, ensuring that all employees are performing their duties effectively, and maintaining a clean and organized work environment. You will also be responsible for training new employees in the Take 5 way, which includes not only technical skills such as oil changes and light maintenance services but also customer service excellence. We believe in promoting from within, and many of our Shop Managers started as Crew Members or Assistant Shop Managers, so there is ample opportunity for career advancement. We offer paid training to ensure you are well-equipped to handle the responsibilities of the role, and we value experience but do not require it. Our ideal candidate is someone who is willing to learn, has a positive attitude, and is ready to work hard. If you are looking for a rewarding career in a fast-paced environment with opportunities for growth, Take 5 Oil Change is the place for you!

Responsibilities

  • Provide excellent customer service and process payment for services performed
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence
  • Run the floor, ensuring each employee is where they need to be and that every customer is satisfied before they leave
  • Perform opening and closing procedures
  • Assist with counting and adjusting inventory
  • Train new employees to fulfill duties in the Take 5 way
  • Drain motor oil, change oil filters, and perform other auto services as necessary
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Requirements

  • Must be able to lift up to fifty (50) pounds
  • Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
  • Must be willing to work in hot/cold weather conditions if necessary
  • Must have reliable transportation to and from the shop

Nice-to-haves

  • Experience in customer service or management roles
  • Background in skilled trades or automotive services

Benefits

  • Earn up to $15.00 - $18.00/hour with competitive base pay rates & weekly bonuses
  • FREE oil changes
  • Full-time employees get PAID TIME OFF
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • Industry and Company Paid Training
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