Driven Brands - Yorktown, VA

posted about 1 month ago

Full-time - Entry Level
Yorktown, VA
Repair and Maintenance

About the position

Take 5 Oil Change is seeking an enthusiastic and customer-oriented individual to join our team as an Assistant Shop Manager (ASM). In this role, you will be an integral part of our operations, ensuring that our customers receive the highest level of service while also managing the daily activities of the shop. The ASM will be responsible for overseeing the shop in the absence of the Shop Manager, ensuring that all employees are performing their duties effectively and that every customer leaves satisfied. This position offers a unique opportunity to grow within the company, as we pride ourselves on promoting from within. With over 90% of our Shop Managers starting as Crew Members or Assistant Shop Managers, your career path can advance quickly with the right attitude and work ethic. As an ASM, you will receive paid training to learn the Take 5 way of managing a shop, which includes not only customer service skills but also technical skills such as changing oil, replacing wiper blades, and performing light maintenance services. We value experience, but it is not required; we are looking for individuals who are willing to learn and bring a positive attitude to the team. Your responsibilities will include managing the shop floor, performing opening and closing procedures, assisting with inventory management, and maintaining cleanliness in the shop. You will also be responsible for training new employees, ensuring they understand and can execute their roles effectively. At Take 5, we believe in investing in our employees. We offer competitive pay rates, bonuses, and a comprehensive benefits package that includes health, vision, and dental insurance, as well as a 401(k) plan with company matching. Full-time employees also enjoy paid time off and free oil changes. Join us at Take 5 Oil Change, where you can build a rewarding career in a supportive and dynamic environment.

Responsibilities

  • Provide excellent customer service and process payment for services performed
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence
  • Run the floor, ensuring each employee is where they need to be and that every customer is satisfied before they leave
  • Perform opening and closing procedures
  • Assist with counting and adjusting inventory
  • Train new employees to fulfill duties in the Take 5 way
  • Drain motor oil, change oil filters, and perform other auto services as necessary
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Requirements

  • Must be able to lift up to fifty (50) pounds
  • Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
  • Must be willing to work in hot/cold weather conditions if necessary
  • Must have reliable transportation to and from the shop

Nice-to-haves

  • Experience in customer service or management roles
  • Background in automotive services or related fields

Benefits

  • Earn up to $15.00 - $18.00/hour with competitive base pay rates & weekly bonuses
  • FREE oil changes
  • Full-time employees get PAID TIME OFF
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • Industry and Company Paid Training
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