Driven Brands - Killeen, TX

posted 7 days ago

Full-time - Entry Level
Killeen, TX
Repair and Maintenance

About the position

Take 5 Oil Change is seeking an enthusiastic and customer-focused individual to join our team as an Assistant Shop Manager (ASM). In this role, you will be an integral part of our operations, ensuring that our customers receive the highest level of service while also supporting the Shop Manager in daily activities. The ASM will be responsible for overseeing shop operations in the absence of the Shop Manager, which includes managing staff, ensuring customer satisfaction, and maintaining shop cleanliness and organization. This position is perfect for individuals who are driven, enjoy working with people, and are looking for a fast-paced environment where they can grow and develop their skills. As an ASM, you will receive comprehensive paid training that covers everything from managing shop operations to performing essential automotive services such as oil changes, tire inflation, and light maintenance tasks. We value experience, but it is not a requirement; we believe that a positive attitude and a willingness to learn are the keys to success in this role. Our training program is designed to equip you with the necessary skills to excel in your position and advance within the company. With over 90% of our Shop Managers starting as Crew Members or Assistant Shop Managers, there are ample opportunities for career growth and advancement. In addition to your responsibilities on the shop floor, you will also play a crucial role in training new employees, ensuring they are well-versed in the Take 5 way of providing excellent service. You will assist in managing inventory, performing opening and closing procedures, and ensuring that all safety and operational standards are met. This is a hands-on position that requires physical stamina and the ability to work in various weather conditions, as you will be actively involved in the service process and shop management.

Responsibilities

  • Provide excellent customer service and process payment for services performed
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence
  • Run the floor, ensuring each employee is where they need to be and that every customer is satisfied before they leave
  • Perform opening and closing procedures
  • Assist with counting and adjusting inventory
  • Train new employees to fulfill duties in the Take 5 way
  • Drain motor oil, change oil filters, and perform other auto services as necessary
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Requirements

  • Must be able to lift up to fifty (50) pounds
  • Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
  • Must be willing to work in hot/cold weather conditions if necessary
  • Must have reliable transportation to and from the shop

Nice-to-haves

  • Experience in customer service or management roles
  • Background in automotive services or related fields

Benefits

  • Earn up to $15.00 - $18.00/hour with competitive base pay rates & weekly bonuses
  • FREE oil changes
  • Full-time employees get PAID TIME OFF
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • Industry and Company Paid Training
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service