Driven Brands - Warren, MI

posted about 1 month ago

Full-time - Entry Level
Warren, MI
Repair and Maintenance

About the position

Take 5 Oil Change is seeking an enthusiastic and customer-focused individual to join our team as an Assistant Shop Manager at our location in Warren, MI. As a vital part of our operations, you will be responsible for providing exceptional customer service while managing the daily activities of the shop. This role is perfect for those who are driven, enjoy working with people, and are looking to develop their leadership skills in a fast-paced environment. We pride ourselves on our efficient oil change process, allowing customers to stay comfortably in their vehicles while we perform the necessary services. In this position, you will receive paid training to learn the Take 5 way of managing a shop, which includes not only oil changes but also light maintenance services such as replacing wiper blades and air filters. We value experience, but it is not a requirement; many of our successful employees have transitioned from various backgrounds, including hospitality, retail, and skilled trades. Our commitment to internal promotions means that over 90% of our Shop Managers started as Crew Members or Assistant Shop Managers, providing a clear path for career advancement. As an Assistant Shop Manager, you will take on responsibilities such as running the shop floor, ensuring that all employees are performing their duties effectively, and maintaining high levels of customer satisfaction. You will also assist with inventory management, train new employees, and ensure the cleanliness of the shop. This role offers competitive pay, bonuses, and a range of benefits, including health insurance and paid time off, making it an excellent opportunity for those looking to grow within the automotive service industry.

Responsibilities

  • Provide excellent customer service and process payment for services performed
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence
  • Run the floor, ensuring each employee is where they need to be and that every customer is satisfied before they leave
  • Perform opening and closing procedures
  • Assist with counting and adjusting inventory
  • Train new employees to fulfill duties in the Take 5 way
  • Drain motor oil, change oil filters, and perform other auto services as necessary
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Requirements

  • Must be able to lift up to fifty (50) pounds
  • Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
  • Must be willing to work in hot/cold weather conditions if necessary
  • Must have reliable transportation to and from the shop

Benefits

  • Earn up to $15.00 - $18.00/hour with competitive base pay rates & weekly bonuses
  • FREE oil changes
  • Full-time employees get PAID TIME OFF
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • Industry and Company Paid Training
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