Driven Brands

posted 3 months ago

Full-time - Entry Level
Repair and Maintenance

About the position

Take 5 Oil Change is seeking an enthusiastic and customer-oriented individual to join our team as an Assistant Shop Manager at our location in Zanesville, OH. As a vital part of our operations, you will be responsible for providing exceptional customer service while managing the daily activities of the shop. This role is perfect for those who are driven, enjoy working with people, and are looking to develop their leadership skills in a fast-paced environment. We pride ourselves on our efficient oil change process, allowing customers to remain in their vehicles while we perform the service. With over 35 years in the industry, we have built a reputation for quality and speed, and we are looking for someone who can help us maintain that standard. In this position, you will receive paid training to learn the Take 5 way of managing a shop, which includes not only oil changes but also light maintenance services such as replacing wiper blades and air filters. You will have the opportunity to advance quickly within the company, as over 90% of our Shop Managers started as Crew Members or Assistant Shop Managers. We are committed to investing in our employees, providing them with the tools and knowledge they need to succeed and grow in their careers. As an Assistant Shop Manager, you will take on various responsibilities, including overseeing shop operations in the absence of the Shop Manager, ensuring that all employees are performing their duties effectively, and maintaining a clean and organized work environment. You will also be involved in training new employees and assisting with inventory management. This role requires a hands-on approach and the ability to work in various weather conditions, as well as the physical capability to lift heavy items and maneuver in tight spaces.

Responsibilities

  • Provide excellent customer service and process payment for services performed
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence
  • Run the floor, ensuring each employee is where they need to be and that every customer is satisfied before they leave
  • Perform opening and closing procedures
  • Assist with counting and adjusting inventory
  • Train new employees to fulfill duties in the Take 5 way
  • Drain motor oil, change oil filters, and perform other auto services as necessary
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Requirements

  • Must be able to lift up to fifty (50) pounds
  • Must be able to maneuver in and out of a shallow 3' deep pit to position yourself safely under cars
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
  • Must be willing to work in hot/cold weather conditions if necessary
  • Must have reliable transportation to and from the shop

Nice-to-haves

  • Experience in customer service or management roles
  • Background in skilled trades or automotive services

Benefits

  • Earn up to $15.00 - $18.00/hour with competitive base pay rates & weekly bonuses
  • FREE oil changes
  • Full-time employees get PAID TIME OFF
  • Health, Vision, & Dental Insurance
  • 401(k) company match for all employees
  • Industry and Company Paid Training
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