Sparkling Image Car Wash - Houston, TX
posted 2 months ago
The Oil Change District Manager position at Sparkling Image Car Wash is a pivotal role responsible for overseeing the operations of multiple oil change centers in the Houston area. This position requires a dynamic leader with a proven track record in driving operational and sales success across a multi-location territory. The District Manager will be tasked with ensuring that each service center meets the company's high standards for customer care and operational excellence. This includes building customer loyalty through outstanding service and developing location managers and service center personnel to deliver superior professional service every day. In this role, the District Manager will lead and direct all activities within the region to achieve operational performance targets. This includes setting goals for quick lube managers, ensuring they focus on improving customer service, delivering high-quality professional services, and achieving financial performance. The District Manager will also provide sales leadership, ensuring that all selling standards and opportunities are met, while holding site managers accountable for safety, operational compliance, and exceeding customer service expectations. The position requires a hands-on management approach, with regular visits to service centers and significant time spent at various locations. The District Manager will be responsible for coaching, counseling, and disciplining employees, as well as helping service center managers do the same. This role is essential for maintaining the company’s values and ensuring that customers and employees are treated with dignity and respect, ultimately delivering an “Impressed” level of service.