Okta Systems Engineer

TEKsystems - San Francisco, CA

Full-time - Mid Level

Remote - San Francisco, CA

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The IT Systems Engineer will be responsible for the development, implementation, maintenance, and daily operations of IDP systems and their integrations. This role involves software and user lifecycle management, enhancing operational standards, and planning technical process improvements. The ideal candidate will play a crucial role in transforming business tools during a period of rapid growth for the organization, working closely with the Information Technology Services Team within the Finance and Administration Department.

Responsibilities

• Leading efforts in planning, engineering, implementing, and enhancing business functions such as onboarding/offboarding
• Managing and enhancing the integrations between IDP and ERP systems
• Being the subject matter expert on user directories, account lifecycle, authentication services and surrounding architecture
• Understanding intended long-term organizational goals and identifying effective strategies/approaches that will scale as the technological infrastructure becomes more complex
• Performing user lifecycle management, automation, and application provisioning as required
• Assisting with mentoring and providing technical guidance to more junior staff members in IT
• Collaborating with the security team to coordinate and operationalize IT Security policies
• Working closely with the team to optimize internal tools and operational processes by designing, maintaining, and optimizing scripts and workflows for automating identity operations
• Integrating SSO with existing department applications while minimizing workflow impact
• Developing and maintaining technical documentation, SOPs, and analytics for critical workflows and systems
• Providing Tier 3 technical assistance to Wikimedia Foundation staff globally
• Supporting Windows, Ubuntu Linux, and macOS operating systems

Requirements

• 3+ years of experience with identity management, IDAAS, provisioning, user lifecycle operations, and integrations
• Experience with management, integration, and automation of tools and technologies such as Okta, GSuite, JAMF, LDAP, Oomnitza, Zendesk, SSO, DaaS, SaaS
• Experience in a hybrid & international environment undergoing rapid growth
• Creating control features to ensure systems meet the organization's quality standards
• Comfortable presenting projects and communicating technical concepts clearly to stakeholders & leadership
• Experience with automation languages (e.g., Python, APIs)
• Ability to improve support workflows with a focus on system automation
• Experience with vendor management and contract services
• Experience with Linux server administration and troubleshooting

Nice-to-haves

• Interest in mentorship and employee development
• Familiarity with directory architecting standards and security best practices (ITIL, COBIT, etc.)
• Familiarity with contributing to IT Governance and IT Operational Policies
• Awareness of sustainability practices
• Understanding the needs of a global distributed workforce

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)