Oliver Wyman - Communications, Media and Technology Strategy Practice - Engagement Manager (USA)

$200,000 - $240,000/Yr

Marsh McLennan - Boston, MA

Full-time - Mid Level

Boston, MA

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

Oliver Wyman is seeking an Engagement Manager to join our consulting team, where you will play a critical role in leading client engagements and driving impactful results. As an Engagement Manager, you will work closely with our clients in the communications, media, and technology industries, helping them to develop value growth strategies, improve operations, and maximize organizational effectiveness. This position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. In this role, you will provide day-to-day leadership of client projects, managing aspects of the client relationship and the commercial process. You will team with Partners and share responsibility for the success of specific engagements, ensuring that complex programs are delivered on time and meet agreed-upon goals. Your ability to guide and influence clients will be essential, as you will become a trusted advisor, engaging fully in building business by identifying new and expanded opportunities. You will also be responsible for creating intellectual capital through thought leadership and will be expected to develop others within the firm, building a followership as part of your asset-building efforts. As a role model for firm values, you will oversee and guide the consulting team in developing hypotheses, reviewing client information, conducting interviews, deriving insights, and producing deliverables. Supporting Partners in project execution through excellent project management will be a key aspect of your role, including work planning, workflow management, and coaching junior team members. We are looking for high-caliber individuals who are passionate about the creative process and possess a strong analytical approach to uncovering insights. You will need to demonstrate outstanding written and verbal communication skills, versatility, and a willingness to work within constantly changing priorities. A balance of humility and confidence, along with impeccable judgment, will be crucial for making timely and sound decisions. The role requires a commitment to excellence and a willingness to travel up to 50% of the time, including internationally.

Responsibilities

• Provide day-to-day leadership of client projects and manage aspects of the client relationship and commercial process.
• Team with Partners and share responsibility for the success of specific engagements.
• Lead and manage complex programs to ensure on-time delivery that meets agreed-upon goals.
• Guide and influence clients across all situations, becoming a trusted advisor.
• Engage fully in building business by identifying new and expanded opportunities.
• Create intellectual capital through thought leadership and knowledge on a broad range of topics.
• Develop others and build a followership as part of asset building for the firm.
• Oversee and guide the consulting team in developing hypotheses, reviewing client information, and conducting interviews.
• Support Partners in project execution through excellent project management, including work planning and workflow management.

Requirements

• 4-7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm or similar organization.
• Track record of leading and managing teams and delivering results in fast-paced environments.
• Strong background in strategic problem solving with demonstrable analytical skills.
• Outstanding written and verbal communication skills.
• Client management experience.
• A passion for the creative process and expansive thinking.
• An analytical and rigorous approach to uncovering insights.
• Excellent verbal/written communication, facilitation, and presentation skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Impeccable judgment with the ability to make timely and sound decisions.
• A balance of humility and confidence, always seeking truth from a place of inquiry.
• Highly motivated and committed to excellence.
• An undergraduate or advanced degree from a top academic program.

Nice-to-haves

• Experience in the communications, media, and technology industries.
• Familiarity with digital transformation and operational improvement strategies.

Benefits

• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs
• Performance-based incentives