OMEGA Luxury Timepieces - Assistant Boutique Manager - Naples

Swatch Group - Naples, FL

Full-time - Mid Level

Naples, FL

Merchant Wholesalers, Durable Goods

About the position

The Assistant Boutique Manager at OMEGA Luxury Timepieces is responsible for leading retail operations, driving sales, and delivering exceptional customer service in a luxury boutique environment. This role requires strong management skills, a focus on operational excellence, and the ability to build and maintain a loyal clientele. The ideal candidate will have a proven track record in luxury retail and will be instrumental in maximizing revenue and ensuring a high-quality store experience for customers.

Responsibilities

• Manage daily activities of the luxury boutique according to company standards.
• Maximize inventory, cash control, and implement loss prevention techniques.
• Delegate tasks to the sales team and develop sales incentives and rewards.
• Deliver sales results in alignment with company goals.
• Ensure a consistent, quality store experience for customers.
• Promote the Omega brand through effective communication and professionalism.
• Prioritize, plan, and adapt to business needs while leading by example.

Requirements

• Minimum of 3 years of management/operations management experience.
• Excellent selling and customer service skills.
• Superior spoken and written communication skills.
• Expertise in inventory management.
• Luxury retail experience preferred.

Nice-to-haves

• Experience with operating systems such as Windows, SAP, and Cegid.
• Familiarity with Microsoft Outlook for emailing.

Benefits

• Excellent health, dental, and vision insurance for employees and dependents after 30 days.
• Immediate participation in the 401(k) with a 100% vested employer match after one year.
• Company paid life insurance and long-term disability coverage.
• 18 PTO days per year, increasing to 23 after 5 years.
• 7 days of extended paid time for medical, parental, and military leave.
• Holiday pay and voluntary FSA options.
• Employee product discount and transitchek program for commuting savings.
• Internal transfer and growth potential with employee referral bonuses.
• Free parking where applicable.