Omega Luxury Timepieces - Sales Associate - Chicago

Swatch Group - Chicago, IL

Full-time - Entry Level

Chicago, IL

Merchant Wholesalers, Durable Goods

About the position

The Sales Associate at Omega Luxury Timepieces is responsible for providing exceptional customer service and driving sales in a luxury retail environment. The role requires a strong background in luxury retail, particularly in timepieces or fine jewelry, and a passion for the art of selling. The ideal candidate will establish lasting relationships with clients, meet sales objectives, and contribute to a welcoming and luxurious shopping experience.

Responsibilities

• Establish a welcoming and approachable luxury environment.
• Demonstrate a deep knowledge of all unique and impeccable products and their distinctive characteristics.
• Cultivate enduring relationships with clients by providing memorable experiences.
• Utilize training techniques to engage, inform, and retain a loyal client base.
• Provide a unique and special experience to all clients.
• Meet and exceed sales goals.
• Provide the highest level of client service through personalized contact in product maintenance.
• Develop potential clients through clientelling and networking efforts.
• Maintain and grow existing clients; keep records of milestones and client's tastes and goals for future purchases.
• Assist team members in the sales process as per established boutique protocols.
• Reach new prospects through networking and outreach.

Requirements

• 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field.
• Impressive selling capabilities and notable customer service skills.
• Elevated ability to communicate effectively both written and orally.
• Robust adaptability to learn the technical aspects of the company collection of timepieces.
• Talented negotiation prowess.
• Passion for the art of selling.
• Must be able to work a flexible schedule throughout the week.
• MS Office experience is highly desirable.

Benefits

• Excellent health, dental and vision insurance (employee and dependents eligible 1st of the month following 30 days; generous employer contribution).
• Immediate participation in the 401(k) with 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution).
• Company paid life insurance and Long Term Disability.
• 18 PTO days per year, 23 PTO after 5 years.
• 7 days per year extended paid time for medical, parental and military leave.
• Holiday pay.
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance.
• Employee product discount.
• Transitchek Program - Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month.
• Internal transfer and growth potential.
• $500 Employee Referral Bonuses.
• Free parking (if applicable).