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Swatch Group - Mesa, CA
posted about 1 month ago
Full-time - Entry Level
Mesa, CA
Merchant Wholesalers, Durable Goods
About the position
The Sales Associate at OMEGA Luxury Timepieces is responsible for providing exceptional customer service and establishing a welcoming luxury environment. The role requires a strong background in luxury retail sales, particularly in timepieces or fine jewelry, and a passion for selling. The associate will engage with clients, meet sales goals, and maintain relationships to enhance customer loyalty and satisfaction.
Responsibilities
- Establish a welcoming and approachable luxury environment
- Demonstrate deep knowledge of the unique range of products
- Cultivate enduring relationships with clients by providing memorable experiences
- Utilize training techniques to engage and retain a loyal client base
- Provide a unique and special experience to all clients
- Meet and exceed sales goals
- Provide the highest level of client service through personalized contact
- Develop potential clients through clientelling and networking efforts
- Maintain and grow existing clients; keep records of milestones and preferences
- Assist team members in the sales process as per established protocols
- Reach new prospects through networking and outreach
Requirements
- 2-5 years of luxury retail experience, preferably in timepieces or fine jewelry
- Impressive selling capabilities and notable customer service skills
- Elevated ability to communicate effectively both written and orally
- Robust adaptability to learn technical aspects of the product collection
- Talented negotiation prowess
- Passion for the art of selling
- Ability to work a flexible schedule throughout the week
- MS Office experience is highly desirable
Benefits
- Excellent health, dental and vision insurance
- Immediate participation in the 401(k) with 100% vested employer match after one year
- Company paid life insurance and Long Term Disability
- 18 PTO days per year, increasing to 23 after 5 years
- 7 days per year extended paid time for medical, parental and military leave
- Holiday pay
- Voluntary FSA, STD, Accident/Hospital Indemnity insurance
- Employee product discount
- Transitchek Program for commuting savings
- Internal transfer and growth potential
- $500 Employee Referral Bonuses
- Free parking (if applicable)
