This job is closed
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About the position
The Sales Associate at OMEGA Luxury Timepieces is responsible for providing exceptional customer service in a luxury retail environment. The role involves establishing a welcoming atmosphere, demonstrating in-depth knowledge of OMEGA's timepieces, and cultivating long-term relationships with clients. The ideal candidate will have a strong sales background, particularly in luxury retail, and a passion for the art of selling, aiming to meet or exceed sales objectives while contributing to the overall success of the team.
Responsibilities
- Establish a welcoming and approachable luxury environment.
- Demonstrate a deep knowledge of OMEGA's unique range of products and their characteristics.
- Cultivate enduring relationships with clients by providing memorable experiences.
- Utilize training techniques to engage and retain a loyal client base.
- Provide a unique experience to all clients and meet sales goals.
- Deliver the highest level of client service through personalized contact.
- Develop potential clients through clientelling and networking efforts.
- Maintain and grow existing clients, keeping records of milestones and preferences.
- Assist team members in the sales process as per established protocols.
- Reach new prospects through networking and outreach.
Requirements
- 2-5 years of luxury retail experience, preferably in timepieces or fine jewelry.
- Impressive selling capabilities and notable customer service skills.
- Elevated communication skills, both written and oral.
- Robust adaptability to learn technical aspects of the product.
- Talented negotiation skills.
- Passion for the art of selling.
- Ability to work a flexible schedule throughout the week.
- MS Office experience is highly desirable.
Benefits
- Excellent health, dental, and vision insurance for employees and dependents after 30 days.
- Immediate participation in the 401(k) with a 100% vested employer match after one year.
- Company paid life insurance and Long Term Disability.
- 18 PTO days per year, increasing to 23 after 5 years.
- 7 days per year extended paid time for medical, parental, and military leave.
- Holiday pay.
- Voluntary FSA, STD, Accident/Hospital Indemnity insurance.
- Employee product discount.
- Transitchek Program for commuting savings.
- Internal transfer and growth potential.
- $500 Employee Referral Bonuses.
- Free parking (if applicable).
