Omnichannel Solutions Product Manager - Payments - Vice President

JPMorgan Chase - Atlanta, GA

Full-time - Senior

Atlanta, GA

Credit Intermediation and Related Activities

About the position

The Omnichannel Solutions Product Manager - Payments is a Vice President role focused on driving product innovation and delivering high-quality payment solutions that resonate with clients. This position involves leading the end-to-end product life cycle, acting as the voice of the customer, and ensuring successful product launches while collaborating with cross-functional teams to exceed customer expectations.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Works closely with other product owners to ensure concise requirements are known and documented.

Requirements

• 5 years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Previous experience with physical & digital merchant payments.
• Previous experience working with payment gateways.
• Ability to provide thought leadership with regards to Omni Channel payments.
• Previous experience engaging directly with Merchants.

Nice-to-haves

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Ability to grow payment initiatives from ideation to customer implementation.
• Previous experience in managing Gift/Stored Value and Private Label card integrations.
• Previous experience working with Local Payment Methods and Alternative Payment Methods.