OnBoarding Specialist, Provider Recruiting

Community Hospitals Of Indiana - Indianapolis, IN

Full-time - Entry Level

Indianapolis, IN

About the position

The Onboarding Specialist plays a crucial role in supporting the onboarding process for physicians and advanced practice providers at Community Health Network. This position manages the administrative aspects of HR onboarding, ensuring a smooth transition for new hires while serving as the primary liaison between medical staff offices and payer credentialing teams. The role emphasizes collaboration, communication, and a positive experience for new providers.

Responsibilities

• Collaborate internally and cross-functionally with other teams to positively impact the customer and employee experience.
• Assist with reviewing and monitoring the transition timeline while tracking the provider(s) status to ensure transition steps are completed and appropriately communicated to operational and executive leaders.
• Facilitate the HR onboarding process, ensuring all necessary documentation and requirements are completed.
• Provide a positive and welcoming experience for new physicians and advanced practice providers.
• Participate in bi-weekly new physician and advanced practice provider onboarding review meetings.
• Review contracts and track follow-up activities.
• Attend and participate in provider orientation sessions.
• Support the ServiceNow physician and advanced practice provider onboarding site.
• Oversee the HR onboarding process for new Community Health Network physician residents and fellows.
• Participate in team meetings and group initiatives.

Requirements

• Bachelor's degree in business, healthcare administration, human resources, or a related field.
• Alternatively, a combination of education and 5 years of relevant experience will be considered.
• 1-2 years of experience in human resources is preferred.
• Detail-oriented with strong organizational skills.
• Exceptional problem-solving abilities to effectively tackle and resolve challenges.
• Ability to prioritize tasks and determine necessary resources.
• Excellent customer service skills.
• Strong work ethic and proactive attitude.
• Proficiency in technology and skilled in using Microsoft Office products (Word, PowerPoint, Excel).
• Working Knowledge of ServiceNow is a plus.

Nice-to-haves

• Experience in healthcare administration or related field.
• Familiarity with onboarding processes and systems.

Benefits

• Opportunities for professional development and growth.
• Volunteer opportunities within the community.
• Supportive work environment focused on teamwork and collaboration.