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Home Insteadposted 6 months ago
Part-time • Entry Level
Remote • Vero Beach, FL
5,001-10,000 employees
Nursing and Residential Care Facilities
About the position
The On-Call Coordinator at Home Instead is responsible for being the primary contact for the office after regular business hours, ensuring that the needs of aging adults and their families are met. This part-time role requires a dependable individual who can work independently in a fast-paced environment, coordinating backup care for clients and handling new client inquiries.
Responsibilities
- Serve as the main contact for the office after regular business hours every other week from 5pm to 8:30am and every other weekend.
- Coordinate backup care for clients and field new client inquiries.
- Cover shifts as needed.
- Demonstrate excellent communication skills and a positive attitude.
Requirements
- 1 year of customer service experience is required.
- Strong ability to recognize and understand customer needs.
- Self-starter with the ability to work independently and multi-task.
Nice-to-haves
- Experience in scheduling and/or home care is a plus.
Benefits
- 401(k)
- 401(k) matching
- Employee assistance program
- Professional development assistance
- Work from home
