Fairmont Hotels & Resorts - Sonoma, CA

posted 5 days ago

Full-time - Entry Level
Sonoma, CA

About the position

The On Call Housekeeping/Room Attendant (Houseperson) position at Fairmont Sonoma Mission Inn & Spa involves maintaining cleanliness and order in guest rooms to ensure guest satisfaction. The role requires a commitment to high standards of service and cleanliness, contributing to the overall guest experience in a prestigious hospitality environment.

Responsibilities

  • Clean all assigned guestrooms including dusting, making beds, and removing soiled linen.
  • Retrieve clean linen from linen closets and replenish rooms with supplies.
  • Vacuum and clean bathrooms, including inside window cleaning.
  • Sign in and out master keys daily.
  • Maintain proper usage of cleaning supplies and equipment.
  • Update and record all cleaned rooms.
  • Return and properly tag all lost and found articles in the Housekeeping Office.
  • Follow departmental policies and procedures and service standards.
  • Report necessary maintenance items and follow all safety and sanitation policies.
  • Perform other duties as assigned.

Requirements

  • Successful completion of bartending position training.
  • Previous cleaning or janitorial experience is an asset.
  • Previous customer service experience is an asset.
  • Ability to perform physically demanding cleaning tasks.
  • Ability to follow instructions and work independently.
  • Good communication skills.
  • Good organizational skills with the ability to prioritize and multi-task.
  • Highly responsible and reliable.

Benefits

  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop talent and grow within the property and across the world.
  • Ability to make a difference through Corporate Social Responsibility activities.
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