Choctaw Nation of Oklahoma - Pocola, OK

posted 4 days ago

Part-time - Entry Level
Pocola, OK
10,001+ employees
Executive, Legislative, and Other General Government Support

About the position

The Valet Attendant is responsible for parking and delivering casino patron's vehicles to and from the casino or hotel entrance. Valet Attendants are responsible for the safety of customer's vehicles. You will report to Valet Leadership. The position is temporary and on-call, with a schedule that varies based on business needs. The pay rate is $8.00 hourly plus an average hourly tip rate of $10.65. Weekly earned wage access is available for this position.

Responsibilities

  • Open the door of the car for the guest at the main entrance of the hotel and assist to unload the luggage if any.
  • Assist customers when exiting or entering the vehicle.
  • Extend warm welcome and appreciation to every guest.
  • Offer information about features of rooms, services of hotel and points of interest.
  • Drive designated vehicles in a safe manner following established traffic or transportation procedures.
  • Check and note any damage to vehicle before driving.
  • Ensure that vehicles are locked and keys are returned to valet.
  • Retrieve vehicles in a safe manner, opening the doors for guests and thanking them for coming to Choctaw Casinos.
  • Communicate with dispatchers by radio to exchange information and receive requests for passenger.
  • Report any suspicious activity on Casino Grounds.
  • Remove or report any obstructions or hazards on Casino grounds/parking lot such as objects, large items, or any other item that could cause damage to vehicles or cause injury to customers.
  • Perform errands for customers or managers.
  • Familiarize with hotel products, events and promotion, selling the hotel to maximize hotel revenue.
  • Follow established procedures of the Choctaw Nation, Choctaw Casinos, and local management.
  • Perform other tasks as assigned by management.

Requirements

  • Must be 21 years of age
  • Must pass driving test administered by department before offer being made
  • Knowledge of principles and processes for providing customer and personal services, including customer needs assessment and evaluation of customer satisfaction.
  • Knowledge of defensive driving techniques.
  • Clear driving record required with no major violations (DUI, reckless driving, driving on suspended), no accidents, and no more than 2 moving violations in the past 2 years.
  • Prior experience in public or private transportation.

Benefits

  • Free gym membership
  • Free access to employee health clinic
  • Free lunch for casino & resort associates
  • Earned wages access once per week for hourly Associates
  • Pet insurance
  • Paid vacation / sick time
  • Medical / Dental / Vision
  • 401(K) with company match
  • College tuition reimbursement
  • Short-term disability, long-term disability, and family leave
  • Employee assistance program
  • Employee prescription program
  • CNO Paid Life Insurance
  • Teladoc
  • On Site Dental Clinics (Jet Dental)
  • On Site Mammogram Services
  • Free diabetes and hypertension monitoring benefit (Livongo)
  • Accolade- Concierge Benefits Program
  • Wellness Program that equals savings on health insurance cost (Virgin Pulse)
  • Maternity Care Program
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