On-Demand Certification - Customer Support! $17/hour - Start 1/14/25!

$35,360 - $35,360/Yr

Omni Interactions - Norman, OK

Full-time - Entry Level

Remote - Norman, OK

Telecommunications

About the position

The On-Demand Certification - Customer Support position at Omni Interactions allows independent contractors to work from home, providing customer service to various clients. This role offers flexibility in scheduling and the opportunity to earn money by assisting customers through different communication channels such as phone, chat, and ticketing systems.

Responsibilities

• Provide customer service to Omni's clients over the phone, chat, and through ticketing systems.
• Make outbound phone calls as needed.
• Ensure a quiet and secure work environment during working hours.
• Utilize a personal computer with the required specifications for customer support tasks.

Requirements

• Must be an independent contractor with the ability to set your own schedule.
• Personal computer with a minimum of 8GB RAM is required (tablets and Chromebooks are not permitted).
• Wired USB headset with microphone for clear communication is necessary.
• High-speed wired internet with a minimum of 10 Mbps download speed is required.
• Operating system of Windows 10 or Windows 11 is mandatory (some clients may accept AppleOS).
• Valid and up-to-date antivirus software must be installed.
• A smartphone, Android tablet, or iPad is required for program work, along with an authentication app.

Benefits

• Work from home
• Set your own schedule
• Earn money by supporting clients