On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0043)

$31,200 - $31,200/Yr

Target - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

General Merchandise Retailers

About the position

The On-Demand Team Member (TM) role at Target offers a flexible work schedule, allowing individuals to choose their shifts based on availability and personal preferences. This position is ideal for those seeking a personalized work experience while actively engaging with guests to enhance their shopping experience. The role requires regular attendance and responsiveness to communication from Target to maintain employment.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by authentically greeting all guests.
• Observe to quickly understand whether a guest needs assistance or wants to interact.
• Engage with guests in a genuine way, asking questions to better understand their specific needs.
• Be knowledgeable about the tools, products, and services available in the store to solve issues for guests.
• Thank the guest in a genuine way and let them know we're happy they chose to shop at Target.
• Scan and bag all guest items efficiently and accurately, complying with food safety standards.
• Work efficiently to minimize guest wait time while maintaining service and accuracy.
• Make guests aware of current and upcoming brand launches, store activities, and events.
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
• Be familiar with all fulfillment services and know how to direct guests to enroll, activate, and use them.
• Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
• Partner with Leaders as needed to de-escalate negative situations and recover the guest shopping experience while following policies and procedures.
• Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter-free work area, including gathering abandoned items, baskets, and hangers.
• Stock supplies during store open hours while being available for guests.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Support guest services such as order pick up, Drive-up Orders, and maintain a compliance culture while executing those duties.

Requirements

• Effective communication skills, including using positive language and being attentive to guests' needs.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while multi-tasking.
• Willingness to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
• Capability to work both independently and as part of a team.
• Accurate handling of cash register operations and cash transactions.

Nice-to-haves

• Experience in customer service or retail environments.
• Familiarity with mobile scheduling applications.

Benefits

• Flexible work schedule
• Competitive pay
• Training and development opportunities
• Employee discounts
• Health and wellness programs