On-Site Cleared Configuration Manager

Applied Information Sciences - Chantilly, VA

Full-time

Chantilly, VA

Professional, Scientific, and Technical Services

About the position

The On-Site Cleared Configuration Manager at Applied Information Sciences will play a crucial role in supporting the modernization of systems and the transition of mission applications to the cloud for intelligence projects. This position involves implementing Configuration Management processes, managing the Configuration Management Database (CMDB), and ensuring effective communication and coordination within project teams. The role requires a strong commitment to supporting the defense of the country through hands-on work in a secure environment.

Responsibilities

• Introduce and implement Configuration Management (CM) processes according to Sponsor guidelines.
• Support the full life cycle of the Sponsor's CM Database (CMDB).
• Schedule meetings and develop meeting agendas.
• Track, monitor, and provide the status of Change Requests (CRs), Discrepancy Reports (DRs), and Request for Changes (RFCs).
• Coordinate with the Sponsor's IT Operations organization for follow-up on action items or issues.
• Process discrepancy reports, requirements, build reports, investigation reports, and operation change requests on a regular cycle.
• Assist in changes to the CM process and maintain schedules.
• Support project teams in defining, documenting, and changing project configuration items.
• Ensure overall websites are properly formatted and contain updated information.
• Serve as the Enterprise Scrum Lead for the organization.

Requirements

• Demonstrated experience with software configuration management documentation (CM Processes, SOPs, CM meeting minutes and Agendas).
• Demonstrated experience working with ServiceNow, JIRA, Confluence sites, and SharePoint.
• Demonstrated experience managing and creating organization roadmaps for technical projects.
• Demonstrated experience managing and creating organization master project schedule(s).
• Demonstrated experience developing, managing or operating program governance boards.
• Demonstrated experience with protocols for access administration and system deployments.
• Demonstrated experience troubleshooting problems and documenting discrepancies.

Nice-to-haves

• Demonstrated experience submitting system status and updates to scheduling, coordinating across organizations for system releases or outages.
• Demonstrated experience tracking and modifying CI's, incidents, and work orders using ServiceNow.