Onboarding Ambassador for Human Resources

The University of Texas System - Houston, TX

Full-time - Entry Level

Houston, TX

501-1,000 employees

Educational Services

About the position

The Onboarding Ambassador at UTHealth Houston is responsible for managing the entire onboarding process for new hires, ensuring a positive experience while meeting the university's workforce needs. This role involves creating tracking mechanisms, making independent judgment decisions, and collaborating with various departments to facilitate a smooth onboarding experience.

Responsibilities

• Manage the onboarding process for new hires, ensuring all steps are completed efficiently.
• Collaborate with the recruitment team, vendors, and hiring departments to meet onboarding goals.
• Analyze and interpret background check information from multiple data sources.
• Identify and research issues during the onboarding process and recommend solutions.
• Direct background check firm employees on verifications and adjustments to background checks.
• Make decisions on clearance for employment based on verified information.
• Analyze and recommend process improvements for onboarding activities.
• Build positive relationships with vendors, team members, and hiring departments.
• Act as the primary resource for work authorizations and salary adjustments for new hires.
• Communicate effectively with various parties involved in the onboarding process.
• Collaborate with HRIT to create tools that improve onboarding efficiencies.
• Design and conduct new employee orientation and first month activities.
• Create communications and templates to assist the onboarding process.

Requirements

• Bachelor's degree or equivalent related experience.
• One year of related experience, preferably in an academic or healthcare environment.
• Excellent customer service skills.
• Strong critical thinking and independent judgment abilities.
• Ability to analyze information and determine the best course of action.
• Proficient in MS Office and comfortable with technology.

Nice-to-haves

• Experience with credentialing employees in the medical field.
• Knowledge of onboarding processes for international employees.

Benefits

• 100% paid medical premiums for full-time employees.
• Generous time off equating to around 37-38 days per year.
• Longevity pay after two years of service.
• Retirement/pension plan through the State of Texas.
• Free financial and legal counseling services.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Employee discounts on entertainment, car rentals, and cell phones.
• Resources for child and elder care.