District Of Columbia Courts - Washington, DC
posted about 2 months ago
The Onboarding and Training Specialist position is located in the Special Operations Division of the District of Columbia Superior Court. This role serves as the subject matter expert for the deployment, creation, and management of role-based training materials, online learning tools, onboarding oversight, and standardization of business practices and operational procedures across the various divisions and offices of the Superior Court. The specialist will collaborate with different divisions to ensure that business processes and operating procedures are standardized, thereby enhancing the efficiency and effectiveness of training programs across the court system. In this position, the specialist will be responsible for researching, developing, and implementing systems and tools to monitor compliance with established onboarding and role-based training standards. They will gather feedback on new employees' progress from managers and design, develop, and maintain training materials that are aligned with the court's business processes and standard operating procedures. This includes creating PowerPoint presentations, Excel spreadsheets, eLearning materials, and other relevant training resources. Additionally, the Onboarding and Training Specialist will facilitate supervisory role-based "train-the-trainer" programs for court supervisors and manage eLearning content and digital platforms to ensure accurate functionality. They will also assess onboarding and training needs through various methods such as surveys, interviews, and focus groups, collaborating closely with managers to ensure that the training provided meets the needs of the organization.