Onboarding Compliance Specialist

$36,130 - $42,515/Yr

US Xpress - Chattanooga, TN

Full-time

Chattanooga, TN

Truck Transportation

About the position

As an Onboarding Compliance Specialist at U.S. Xpress Enterprises, Inc., you will play a crucial role in ensuring that all drivers comply with Department of Transportation (DOT) regulations and the company's internal policies. Your primary responsibility will be to contact applicants to gather any missing information necessary for their applications. You will review and order various reports, including Motor Vehicle Records (MVR), Pre-Employment Screening Program (PSP) reports, and other relevant documents to ensure that applicants meet the hiring guidelines set forth by U.S. Xpress and DOT regulations. In addition to verifying background information such as driving records, employment history, and any convictions, you will investigate and address discrepancies that may arise in driver history or applications. A key part of your role will involve reviewing the results of driver physicals and drug screens to determine eligibility for employment. You will also ensure that all driver files are complete, up-to-date, and organized correctly, evaluating these files to identify any potential disqualifiers and notifying management as necessary. Collaboration is essential in this position; you will work closely with the Recruiting and Driver Orientation departments to complete the evaluation process within the three-day orientation period. You will be responsible for procuring necessary consumer reports and releases, and you will engage with all levels of the organization to leverage the collective intelligence of the workforce. Regular participation in in-person meetings and training sessions will be expected, where you will contribute to discussions on recent developments, goals, and objectives. Additionally, you will engage with customers and potential customers to establish rapport and maintain open lines of communication.

Responsibilities

• Ensure all drivers comply with DOT and USX rules and regulations.
• Contact applicants to obtain missing application information.
• Review and order reports such as MVR, PSP, DAC, Asuriant, and Driver IQ Pre.
• Verify background information including driving records, employment history, and convictions.
• Investigate and address discrepancies with driver history or applications.
• Review results of driver physicals and drug screens to determine eligibility.
• Ensure driver files are complete, up to date, and in the correct order.
• Evaluate driver's files to identify potential disqualifiers and notify management.
• Work closely with Recruiting and Driver Orientation departments to complete evaluations within the 3-day orientation period.
• Procure necessary consumer reports and releases.
• Collaborate in-person with all levels of the organization.
• Attend in-person meetings and trainings on recent developments, goals, and objectives.
• Engage remotely and in-person with customers and potential customers.

Requirements

• High school diploma or equivalent required.
• 6 months of experience in a related field preferred.
• Excellent oral, written, and organizational skills.
• Basic computer and office skills required; experience with Microsoft Office suite.
• Strong interpersonal skills.
• Ability to multi-task and consistently meet deadlines.
• Good judgment and problem-solving skills.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance