Onboarding Compliance Specialist

$36,130 - $42,515/Yr

US Xpress - Chattanooga, TN

Full-time

Onsite - Chattanooga, TN

Truck Transportation

About the position

The Onboarding Compliance Specialist at U.S. Xpress is responsible for ensuring that all drivers comply with Department of Transportation (DOT) and company regulations. This role involves reviewing applications, verifying background information, and collaborating with various departments to ensure a smooth onboarding process for new drivers. The specialist will also engage with applicants to gather necessary information and maintain accurate driver files.

Responsibilities

• Contact applicants to obtain missing application information.
• Ensure applicants meet USX hiring guidelines and DOT regulations by reviewing and ordering reports such as MVR, PSP, DAC, Asuriant, Driver IQ Pre, etc.
• Verify background information including driving record, employment history, and convictions.
• Investigate and address any discrepancies with driver history or driver application.
• Review the results of driver physicals and drug screens to determine eligibility.
• Ensure that contents of driver files are complete, up to date, and in the correct order.
• Evaluate driver's file to identify potential disqualifiers and notify management.
• Work closely with Recruiting and Driver Orientation departments to complete the evaluation process within the 3-day orientation period.
• Procure or obtain necessary consumer reports and releases.
• Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
• Attend all in-person meetings and trainings on recent developments, goals, and objectives and participate in such discussions by offering input and advice.
• Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication and expectations.

Requirements

• High school diploma or equivalent required.
• 6 months of experience in a related field preferred.
• Excellent oral, written, and organizational skills.
• Basic computer and office skills required; experience with Microsoft Office suite.
• Strong interpersonal skills.
• Ability to multi-task and consistently meet deadlines.
• Good judgment and problem-solving skills.

Benefits

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance