Onboarding & Employee Experience Specialist

$68,000 - $75,000/Yr

University of Massachusetts - Dartmouth, MA

Full-time - Entry Level

Dartmouth, MA

Educational Services

About the position

The Onboarding & Employee Experience Specialist at the University of Massachusetts Dartmouth is responsible for creating an exceptional onboarding experience for new employees. This role integrates recruitment, onboarding, and employee experience management, ensuring a seamless transition for new hires while providing ongoing support throughout their employment. The specialist must maintain high levels of confidentiality and demonstrate excellent communication and attention to detail.

Responsibilities

• Coordinate and administer all aspects of the University's onboarding processes, ensuring compliance with established procedures.
• Serve as the primary point of contact for new hires, providing frequent communication throughout the onboarding process.
• Support the visa process for international employees, including tracking current visa statuses and processing H1B visas and related paperwork.
• Facilitate New Employee Orientation and New Faculty Orientation programs, preparing and distributing onboarding welcome kits.
• Assist new employees and contingent workers with accessing technology and software in coordination with CITS.
• Complete pre-employment processing for new employees, including required forms and I-9 documentation.
• Perform regular check-ins with new employees and their managers to track training and progress during the first 60 days.
• Utilize automated onboarding systems and maintain the onboarding webpage, making improvement recommendations to HR Leadership.
• Perform duties related to the apartment rental process for new hires, including issuing lease agreements and conducting background checks.
• Prepare and file recruitment documentation in personnel files.
• Utilize Case Management system to communicate with prospective and new employees regarding recruitment status.
• Process electronic Personnel Action Forms (ePAFs) and maintain accurate employment records in HRIS systems.
• Provide support with external advertising and reconcile advertising expenses.
• Maintain high levels of confidentiality and discretion in handling sensitive employee information.
• Ensure compliance with internal and external employment guidelines and university policies.
• Assist with tracking and maintaining mandatory compliance trainings for new hires.
• Process improvement recommendations to enhance onboarding experience and HR initiatives.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 3-5 years of full-time experience in Human Resources, with a preference for onboarding and pre-employment screening experience.

Nice-to-haves

• PHR or SPHR certification
• Previous HR experience in higher education
• Experience with PeopleSoft, DocuSign, Applicant Tracking Systems, and other relevant HR technologies
• Knowledge of employment law, immigration laws, and visa sponsorship processes.

Benefits

• 75% Employer-Paid Health Insurance
• Flexible Spending Accounts
• Life Insurance
• Long Term Disability
• State Pension Retirement Plan
• Optional Retirement Savings Plans
• Tuition Credit for Employee, Spouse, & Dependents
• Twelve (12) paid holidays
• Paid personal, vacation, and sick time