Onboarding & Experience Specialist

Flexjet - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

Air Transportation

About the position

The Onboarding & Experience Specialist plays a crucial role in supporting the company's talent acquisition and onboarding initiatives. This position involves coordinating recruitment activities, onboarding processes, event logistics, and employee engagement efforts. The ideal candidate will also serve as a liaison between various departments to ensure a cohesive experience for candidates and new hires, promoting a positive company culture and job-specific fit.

Responsibilities

• Conduct recruitment activities, including managing interview schedules, coordinating communication with candidates, and assisting with assessments and document uploads.
• Provide administrative support to recruiters and assist in planning and coordinating company events.
• Prepare materials and manage logistics for recruiting events, including packing, shipping, and coordinating FedEx pick-ups.
• Oversee swag inventory, ensuring timely reordering of promotional items.
• Manage the company's Applicant Tracking System (ATS) and assist with reporting metrics.
• Prepare for new hires' orientation, including setting up logins, notifying departments, ordering equipment, and addressing new hire inquiries.
• Conduct new hire orientation sessions on a bi-weekly basis.
• Manage the onboarding process, ensuring the completion and proper processing of all necessary paperwork, including background checks and I-9s.
• Maintain HR records in compliance with relevant state and federal laws (e.g., OSHA, I-9, medical files), ensuring confidentiality.
• Support the development and implementation of Global Talent Acquisition projects and initiatives, including policy and procedure updates and HRIS improvements.
• Perform other duties as assigned by management.

Requirements

• Bachelor's degree in human resources, Business, or a related field.
• 1-3 years of experience in an HR-related role, preferably with a comprehensive understanding of the field.
• A combination of education and experience is acceptable.
• Experience in an aviation environment is a plus.
• Excellent interpersonal, verbal, written, and presentation skills, with the ability to build rapport across all organizational levels.
• Strong organizational, evaluation, and negotiation skills.
• Proficiency in MS Office (including Excel and PowerPoint) and other relevant technology.
• Ability to thrive in a fast-paced, team-oriented environment, demonstrating self-motivation and flexibility to manage multiple tasks and meet established deadlines.
• Creative, solutions-oriented mindset, with a strong drive to improve processes and outcomes.
• High ethical standards and integrity, along with a proven ability to pivot when necessary.
• Exceptional attention to detail.

Nice-to-haves

• Experience in an aviation environment.