Onboarding/Offboarding Specialist

About the position

Oversees the best practice model to ensure a smooth, welcoming transition and integration of billing licensed independent providers (LIPs) into the BMC Community. Under the supervision of the Director and of Medical Affairs, leads the coordination of the onboarding of new billing LIPs at the time of hire and the offboarding of billing LIPs at the time of departure. Executes and facilitates tasks related to onboarding and gathering and disseminating of information to appropriate administrative stakeholders to ensure a timely start of clinical duties for new billing providers. Executes and facilitates tasks to ensure appropriate actions are performed at the time of provider departure facilitating exceptional quality of patient care without exception. Onboarding/ Offboarding Specialist verifies data obtained from the provider and internal and external parties is documented in the computer software systems, provides information to requesting departments, hospitals, agencies; develops and implements new systems and procedures, as necessary. Plans, coordinates, delegates and performs administrative activities for the Medical Affairs and Payer Enrollment Departments.

Responsibilities

• Oversee the integration of billing licensed independent providers (LIPs) into the BMC Community.
• Coordinate the onboarding of new billing LIPs at the time of hire.
• Manage the offboarding of billing LIPs at the time of departure.
• Facilitate tasks related to onboarding and disseminate information to administrative stakeholders.
• Verify data obtained from providers and ensure documentation in computer software systems.
• Provide information to requesting departments, hospitals, and agencies.
• Develop and implement new systems and procedures as necessary.
• Plan, coordinate, delegate, and perform administrative activities for Medical Affairs and Payer Enrollment Departments.

Requirements

• Associate's Degree required.
• Bachelor's Degree preferred.
• At least five (5) years of full-time or equivalent part-time experience in a healthcare environment.
• A bachelor's degree in information systems or previous database administrator experience may substitute for a maximum of two (2) years of the required experience.
• Experience in a group practice, Medical Staff Office, credentials verification organization, or health plan preferred.
• Impeccable professional conduct and customer service skills required.