Onboarding Operations Specialist

Philips - Nashville, TN

Full-time

Nashville, TN

Repair and Maintenance

About the position

As an Onboarding Operations Specialist at Philips, you will play a crucial role in managing and executing all HR activities and communications related to the onboarding of new employees. This position is part of the Philips People Services (PPS) organization, where you will collaborate with team members and various stakeholders to ensure a seamless transition for all new hires. Your primary responsibility will be to oversee the accurate and timely onboarding process, which includes scheduling interviews for candidates and registering new employees into the HRIS and payroll systems. You will serve as the main point of contact for candidates throughout the interview process, ensuring that every aspect of their onboarding experience is smooth and successful. In this role, you will support recruiters and other stakeholders by addressing questions and escalating any issues that may arise during the onboarding process. You will also be tasked with identifying process improvements and bringing any concerns to the attention of management and senior team members. Additionally, you will participate in team initiatives aimed at driving continuous improvement efforts, lean projects, and other assigned duties. This position requires a proactive approach to problem-solving and a commitment to enhancing the onboarding experience for new employees at Philips.

Responsibilities

• Own and execute all HR activities and communication pertaining to the onboarding of new employees.
• Manage the accurate and timely onboarding process for new employees, including scheduling interviews and registering new hires into HRIS and payroll systems.
• Serve as the main point of contact for candidates during the interview process.
• Support recruiters and stakeholders by answering questions and escalating issues as needed.
• Identify process improvements and escalate issues to management and senior team members.
• Participate in team initiatives to drive continuous improvement efforts and lean projects.

Requirements

• Bachelor's degree preferred or equivalent years of work experience.
• 2+ years of experience in a relevant human resources function or a similar customer support-based role.
• Experience scheduling interviews and familiarity with Workday/ADP is highly preferred.
• Basic knowledge of MS Office (Excel, Microsoft Word, PowerPoint, etc.).
• Excellent written and verbal communication skills with strong attention to detail and a proven track record of data integrity.