Texas A&M University - Dallas, TX
posted about 2 months ago
The Onboarding Specialist for the College of Innovation and Design (CID/CBE) Student Support Services at Texas A&M University-Commerce plays a crucial role in the recruitment and onboarding of potential students. This position is centered around providing exceptional customer service and support to students as they navigate the admissions process. The Onboarding Specialist will work closely with A&M-Commerce Admissions and Recruitment staff, as well as other campus partners, to identify and recruit potential CID students. This includes assisting them in completing their applications, reviewing transcripts, and ensuring they meet the necessary requirements for admission. Once students are accepted, the Onboarding Specialist will guide them in declaring their CID program of study and enrolling in classes, including facilitating their orientation and first term registration. The role also involves connecting students with ancillary services such as Financial Aid, Scholarships, and Disability Services, ensuring they have access to the resources they need to succeed. The position is based at the A&M-Commerce Dallas site, with the possibility of remote work, and requires a commitment to maintaining confidentiality and handling sensitive information with care. The Onboarding Specialist is expected to meet with students, address their needs and concerns, and provide follow-up support as they transition into the program. This role is vital in fostering a supportive environment for students and enhancing their overall experience at Texas A&M University-Commerce.