Onboarding Specialist (Facilities)

Yaamava' Resort & Casino At San Manuel - Highland, CA

Full-time - Entry Level

Highland, CA

About the position

The Onboarding Specialist plays a crucial role in the Facilities department by overseeing the hiring, orientation, and onboarding processes. This position is designed for a detail-oriented and innovative individual who can manage a high-volume onboarding process while ensuring compliance with legal and regulatory requirements. The specialist will collaborate with management to create a seamless onboarding experience for new hires and existing team members, reflecting the values and mission of the Tribal Community.

Responsibilities

• Execute department recruiting responsibilities, including attending hiring events and interview sessions, and tracking applicants prior to hiring.
• Communicate with applicants before onboarding to provide information on expectations and schedules.
• Ensure a consistent onboarding experience by conducting New Employee Orientation and providing facility tours as needed.
• Coordinate with training personnel to schedule training courses and maintain current training records for compliance.
• Interact with new hires during the onboarding and probationary period to assist with questions and gather feedback for process improvement.
• Create and improve the employee experience to enhance retention efforts within the Facilities department.
• Oversee the completion of onboarding initiatives adopted by management, including tracking action plans and maintaining accountability.
• Collaborate with team members for continuous improvements to the hiring and onboarding process.
• Ensure a high level of hospitality during new hire orientation by providing clear information and a welcoming environment.
• Maintain strong relationships with department management and internal departments to resolve challenges faced by new hires.

Requirements

• High School Diploma or GED required; Associate's Degree preferred.
• Minimum of one year of related administrative or onboarding experience required.
• Intermediate proficiency in Microsoft Office 365 suite required.
• Experience in a Casino or Hospitality preferred.
• Ability to perform efficiently in a fast-paced, high-demand environment.
• Demonstrates great attention to detail with strong analytical and critical thinking skills.
• Strong interpersonal skills, including telephone skills, written and verbal communication, and active listening.
• Ability to multi-task with strong time management and organizational skills.
• Personable and professional, capable of using caution and discretion in communication.

Nice-to-haves

• Experience with internet web navigation applications and other business software.

Benefits

• Total Rewards package including monetary, benefits, and development rewards.
• Opportunities for professional growth and development.