Onboarding Specialist Team Lead WFH

HealthTrust Workforce Solutions WFH - Sunrise, FL

Part-time,Full-time - Mid Level

Sunrise, FL

10,001+ employees

About the position

The Onboarding Specialist Team Lead WFH at HealthTrust Workforce Solutions is responsible for overseeing a team of Onboarding Specialists who assist Supplier Partners and Program Team members with the onboarding process. This role involves ensuring compliance with credentialing requirements, serving as a liaison between Supplier Partners and Credentialing Departments, and implementing process improvements to enhance workflow efficiency. The position requires strong leadership skills and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee a team of Onboarding Specialists to ensure Supplier Partner Candidates meet pre-placement requirements.
• Obtain credentialing requirements for new contractor candidates.
• Serve as a resource to Credentialing Specialists and Supplier Partners to ensure timely document submission.
• Review reports and monitor weekly starts.
• Respond to daily questions, concerns, and issues from Supplier Partners, credentialing, and Program Team.
• Enforce standardized processes and procedures.
• Handle escalated Candidate issues.
• Hold regular meetings with team members to ensure effective communication.
• Ensure compliance with new or updated credentialing/HR policies and procedures.
• Provide coverage for Onboarding Specialists as needed.

Requirements

• High School Diploma or GED equivalent required; Bachelor's degree in healthcare related field preferred.
• 1 year of supervisory experience required.
• 1-3 years of onboarding credentialing experience preferred, with related healthcare or staffing experience.
• Proficiency in Microsoft Office products.
• Excellent verbal and written communication skills.
• Ability to manage stress and make decisions under pressure.
• Ability to handle multiple priorities and work independently.

Nice-to-haves

• Experience in healthcare staffing preferred.

Benefits

• Employee stock purchase plan
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Adoption assistance
• Family leave
• Vision insurance
• 401(k) matching
• Pet insurance