Onboarding Specialist

Help At Home - Carbondale, IL

Full-time - Entry Level

Carbondale, IL

Administrative and Support Services

About the position

The Onboarding Specialist at Help at Home is responsible for providing comprehensive onboarding support for field associates, ensuring compliance with company, federal, and state regulations. This role serves as the primary point of contact for onboarding-related inquiries and is essential in maintaining positive relationships with colleagues while demonstrating respect and efficiency in communication.

Responsibilities

• Ensure all new hires comply with company, Federal, and State regulations required for employment.
• Manage the onboarding process for assigned applicants.
• Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.
• Perform employment eligibility and verification, including administration of background checks and discretionary risk assessments, I-9 completion, running EPS staff checks, verifying Social Security, running certification authentication, and other checks as necessary.
• Maintain applicant profiles in Applicant Tracking System.
• Gather and process employee file paperwork and ensure quality and accuracy of all documents.
• Keep manager informed of any changes or policies that may affect this division.
• Facilitate Caregiver Orientation and Training.
• Maintain confidential records (office employee files, health records, protected information).
• Participate in staff meetings, company sponsored trainings and team meetings as directed.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required; Bachelor's degree in business, psychology, communications, HR, or a related field is preferred.
• Experience in recruiting or onboarding preferred.
• Familiarity with applicant tracking systems preferred.
• Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, Power Point).
• Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent communication skills both written and oral.
• Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable handling sensitive personal information; complies with all policies and procedures.

Benefits

• Competitive weekly pay
• Quarterly performance-based bonuses
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+ years of history in a high-demand field