Onboarding Specialist

$33,280 - $39,520/Yr

[ Kalman Kohen ] Digital Marketing - Santa Ana, CA

posted 4 months ago

Full-time - Entry Level
Santa Ana, CA
Professional, Scientific, and Technical Services

About the position

We are a fast-paced and challenging, but rewarding company located in Santa Ana, CA. Our primary goal is to grow together as a team and reach our full potential. We strive to provide stability for our employees and help them achieve their financial goals while delivering top-notch service to our clients and enhancing their online exposure. As an Onboarding Specialist, you will play a crucial role in guiding new clients through our onboarding process, ensuring they have a smooth transition and a positive experience with our services. Our work environment is designed to foster growth opportunities and a lively atmosphere. We encourage a casual work attire policy to promote comfort and creativity. The position is full-time, with working hours from 8 AM to 4 PM, Monday to Friday, and there are no weekend shifts required. We believe in investing in our employees through on-the-job training, which will equip you with the necessary skills to excel in your role and contribute to the company's success. We are looking for individuals who are eager to learn and grow within the company. If you have basic computer skills and experience in customer service or office settings, we would love to hear from you. Join us in our mission to provide exceptional service and make a significant impact in the digital marketing landscape.

Responsibilities

  • Guide new clients through our onboarding process.
  • Provide support and assistance to clients during their initial setup.
  • Ensure a smooth transition for clients into our services.
  • Communicate effectively with clients to address their questions and concerns.
  • Collaborate with team members to improve the onboarding experience.

Requirements

  • Basic computer skills are required.
  • Experience in customer service is preferred.
  • Experience in an office environment is preferred.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Life insurance
  • On-the-job training
  • Parental leave
  • Vision insurance
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