Onboarding Specialist

$28,000 - $44,000/Yr

Unclassified - San Antonio, TX

Full-time

Onsite - San Antonio, TX

About the position

The Onboarding Specialist role at State Farm involves establishing and maintaining customer relationships, particularly focusing on onboarding new customers. This position requires a customer-focused individual who can effectively communicate and educate clients about insurance options while providing exceptional service.

Responsibilities

• Establish and maintain customer relationships, focusing on onboarding new customers.
• Conduct needs-based reviews to educate customers about insurance options.
• Provide exceptional customer service through effective communication, primarily over the phone.

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Outgoing and friendly personality with a great phone presence.
• Detail-oriented and proactive in problem-solving.
• Ability to learn and utilize computer functions.
• Ability to work effectively in a team environment.
• Licensing will be required.

Benefits

• 401k
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential and opportunity for advancement within the agency
• License reimbursement