Onboarding Specialist

Select Medical - Mechanicsburg, PA

Full-time - Entry Level

Mechanicsburg, PA

Ambulatory Health Care Services

About the position

The Onboarding Specialist at Select Medical plays a crucial role in coordinating the onboarding process for our nationwide healthcare company. This position is responsible for facilitating the electronic onboarding process, which includes partnering with multiple vendors to schedule drug tests, background checks, and verifying candidate credentials. The Onboarding Specialist will also be tasked with ordering uniforms, ensuring the completion of the I-9 form, and monitoring the entire onboarding process to ensure compliance with all requirements. This role is pivotal in providing information and answering questions from candidates, teammates, and management to facilitate a smooth onboarding experience and the completion of required employment documents. Additionally, the Onboarding Specialist will upload documents for personnel files electronically, ensuring they are compliant for survey readiness. In this position, the Onboarding Specialist will ensure that the onboarding process meets all requirements and adheres to all employment laws. They will provide prompt customer service to internal contacts and candidates, ensuring an outstanding onboarding experience. This includes answering telephone calls and emails from candidates, teammates, and managers regarding new hire processes, paperwork requirements, and background checks. The Onboarding Specialist will also identify potential onboarding issues or concerns, research them, provide clarification, and facilitate problem resolution. They will notify management and/or departments regarding onboarding process issues and collaborate and advise as appropriate, escalating non-compliance issues and concerns when necessary. Furthermore, the Onboarding Specialist will serve as a liaison between Select Medical and third-party vendors regarding background clearance processes, drug testing, and E-Verify, coordinating requests, answering questions, and monitoring and receiving results.

Responsibilities

• Ensures the onboarding process meets all requirements and adheres to all employment laws.
• Provides prompt customer services to internal contacts and candidates to ensure an outstanding onboarding experience.
• Answers telephone calls and emails from candidates, teammates, and managers regarding new hire processes, paperwork requirements, and background checks.
• Identifies potential onboarding issues or concerns; researches, provides clarification, and facilitates problem resolution.
• Notifies management and/or departments regarding onboarding process issues; collaborates and advises as appropriate and escalates non-compliance issues and concerns.
• Serves as liaison between Select Medical and third-party vendors regarding background clearance processes, drug testing, and E-Verify; coordinates requests, answers questions, monitors and receives results.

Requirements

• Bachelor's degree required.
• Demonstrated knowledge of employment laws and regulations at state and federal level required.

Nice-to-haves

• Minimum of 2 years Human Resources experience in recruitment, onboarding, employee relations, benefits, and/or employment compliance preferred.
• Demonstrated experience in new employee orientation and I-9 process preferred.
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required; intermediate computer skills and experience with applicant tracking systems preferred.

Benefits

• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with company match.
• Short and Long Term Disability.
• Personal and Family Medical Leave.