McDonald's - Ann Arbor, MI
posted 3 months ago
The Onboarding Specialist position is a strategic partnership with restaurant operations, primarily focusing on coordinating HR functions across multiple restaurant locations. This role encompasses a variety of HR services, including hiring, executing reward and recognition programs, and assisting with employee development initiatives. The Onboarding Specialist is also tasked with the daily, weekly, and monthly reporting of key performance indicators, as well as developing reporting tools to address any performance data integrity issues that may arise. In this key position, the Onboarding Specialist will work closely with Area Supervisors and Owner/Operators, as well as store managers, ensuring that the onboarding process aligns with the company's operational goals. The ideal candidate will possess experience in quick service and/or fast casual restaurant management, along with a solid understanding of the employee selection process, including recruiting. The role requires a high-energy and charismatic individual who can effectively communicate the company culture and objectives to candidates and newly hired employees. The Onboarding Specialist will be responsible for screening and managing online applicants, conducting initial interviews, and scheduling second interviews with store managers as necessary. They will also strive to ensure a diverse workforce by attending local job fairs to network with potential candidates. Additionally, the Specialist will conduct crew WOW orientations at various restaurants, complete I-9 forms ensuring acceptable documentation is presented, and review the Employee Handbook with new hires to ensure all paperwork is completed accurately. Other responsibilities include supporting restaurant operations by retrieving employee folders for terminated employees, distributing paychecks on scheduled paydays, and generating reports on sales, cash, and labor metrics to identify outliers in performance areas related to sales and productivity. The Onboarding Specialist may also be assigned other tasks as directed by the Owner/Operators.