Onboarding Specialist

Unclassified - Des Moines, IA

Full-time

Des Moines, IA

About the position

As an Onboarding Specialist at Solar Transport Inc., you will play a crucial role in creating exceptional onboarding experiences for new hires, ensuring they are effectively integrated into the company's culture and their specific job roles. Your primary responsibility will be to develop and refine the onboarding program, which includes scheduling orientations by region, conducting follow-ups, managing drivers' uniforms and personal protective equipment (PPE), and maintaining accurate records of onboarding activities. You will be at the forefront of ensuring that every new hire feels supported from day one, setting clear expectations for safety and job performance. In this role, you will collaborate closely with recruiters and hiring managers to coordinate travel and ensure a seamless experience for new drivers. You will also conduct 30/60/90-day follow-ups to ensure that drivers receive the necessary support and address any needs by elevating concerns to department management. Your ability to operate independently and prioritize competing needs will be essential in this fast-paced environment. With up to 50% travel required, you will have the opportunity to engage with new hires across various regions, making a significant impact on their onboarding experience. If you are passionate about enhancing the onboarding process and helping shape the future of our team, we encourage you to apply now!

Responsibilities

• Develop and refine Solar's onboarding program that effectively integrates new hires into company culture and their specific job roles by delivering an excellent onboarding experience
• Set expectations for excellence in safety and job performance
• Responsible for scheduling orientations by region, collaborating with recruiters and hiring managers, and coordinating travel to ensure drivers have a seamless experience
• Conduct 30/60/90-day follow-ups to ensure drivers support and address any needs by elevating to department management
• Order and maintain all drivers' uniforms, PPE, and any other job specific items
• Maintain accurate and up-to-date records of onboarding activities and documentation
• Ensure compliance with departmental and company-established guidelines, policies, and procedures
• Additional responsibilities as assigned

Requirements

• Bachelor's degree preferred
• 3+ years experience in a role specializing in recruitment and onboarding
• Experience in the trucking industry preferred
• Proficient in Microsoft Office suite, Excel, and PowerPoint
• Excellent interpersonal, verbal, and written communication skills, including strong listening skills
• Ability to operate independently without the need for continuous oversight or direction
• Proven ability to effectively prioritize and balance competing needs
• History of taking the initiative to identify and solve work-related problems
• Experience in exercising initiative and sound judgment in decision-making