Criticalriver - Boise, ID
posted about 2 months ago
CriticalRiver Inc. is seeking an experienced Onboarding Program Manager to join our Global Onboarding team. This role is critical in driving the success of our new hire and hiring manager onboarding processes through exceptional experiences and stakeholder collaborations. As a subject matter expert, you will be responsible for continuously enhancing the end-to-end onboarding experience by leveraging data-driven insights and industry best practices. The position requires a deep understanding of onboarding processes and the ability to manage cross-functional projects aimed at improving the onboarding journey. In this role, you will design and deliver outstanding onboarding experiences tailored for various work environments, including hybrid, in-person, and virtual settings. You will coordinate and facilitate Client Launch Orientation at our Boise location, ensuring a seamless experience for all participants. Additionally, you will manage and support global and regional cross-functional collaborator partnerships, fostering strong relationships and providing scalable and streamlined solutions across different regions. A key aspect of your role will be to foster connections and a sense of belonging among new hires by creating community-building opportunities throughout their onboarding journey. You will lead global onboarding project initiatives in alignment with our organizational goals and program partners. Utilizing AI-powered platforms, you will deliver adaptive learning experiences, employing advanced technology to provide personalized and efficient onboarding solutions. Tracking and analyzing onboarding survey data will be essential, as you will extract actionable insights and provide recommendations for continuous improvement.