Onboarding Supervisor- REMOTE

$70,000 - $70,000/Yr

360 Behavioral Health - Los Angeles, CA

Full-time - Mid Level

Remote - Los Angeles, CA

About the position

At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services authorities. Today, 360 Behavioral Health is one of the top ABA, enhanced personal assistance and respite providers in the United States. The commitment, dedication, and approach to care that guided our founders when they opened their doors continues to guide all we do today. Our devotion to their philosophy landed us on the list for “The 5 Best ABA Therapy Providers for 2023”, and to us being labeled as a certified “Best Place To Work”! The Onboarding Supervisor will oversee the Onboarding team and is responsible for coordinating and administering the company's onboarding program including welcoming new employees, coordinating their training, and acting as a liaison between new hires and internal teams. The Onboarding Supervisor plays a crucial role in setting up new employees for success by ensuring a smooth transition into the organization and timely completion of required training. This role requires a proactive approach to managing the onboarding process, ensuring that new hires feel supported and engaged from the moment they join the company. The Onboarding Supervisor will also be responsible for monitoring onboarding metrics and identifying areas for improvement to enhance the overall onboarding experience.

Responsibilities

• Supervise, train, and provide daily oversight of the onboarding team and process.
• Develop and implement an effective onboarding program that aligns with the company's values and goals.
• Ensure the onboarding process is streamlined and provides a positive experience for new employees.
• Update the knowledge base of existing onboarding processes and standard operating procedures.
• Ensure regular and effective communication with new employees throughout the onboarding, training, and placement phases and ensure new hires feel supported.
• Prepare comprehensive reporting on onboarding metrics, drop off and retention throughout the onboarding process, orientation attendance, etc.
• Monitor new hire progress, identify potential delays, and coordinate solutions to ensure timely completion.
• Assist new hires in scheduling relevant exams and follow up to obtain results.
• Maintain compliance by ensuring completion of all necessary employment paperwork, certifications, and information before the new hire's start date including I9 verifications, background checks, and BACB credentialing.
• Serve as a liaison between new employees and internal teams, collaborating on training, certification, employment paperwork, and credentialing.
• Foster strong relationships with internal teams to facilitate a cohesive onboarding process.
• Solicit feedback from new hires regarding their onboarding experience to identify areas for improvement.
• Undertake additional responsibilities as assigned to contribute to the overall success of the onboarding process.

Requirements

• High school diploma or equivalent required
• 3-5 years experience as an Onboarding Coordinator, HR coordinator, or similar position required
• 1-2 years of management experience required

Nice-to-haves

• Bachelor's degree in human resources, Business Administration or related field, or equivalent work experience, preferred.
• Behavioral health, healthcare, or ABA experience highly preferred

Benefits

• Competitive compensation ($60-70k/Annually)
• Student loan repayment assistance for eligible roles
• Bonus program(s) for eligible roles
• Career development and advancement opportunities
• Flexible scheduling
• Great and fun company culture
• Expansive Health, Vision, and Dental plans for our full-time partners
• 401(K) retirement savings program
• Mileage and phone reimbursement