Onboarding Supervisor

$55,000 - $65,000/Yr

Leake And Watts Services - New York, NY

Full-time - Mid Level

New York, NY

Social Assistance

About the position

The Onboarding Supervisor at Rising Ground is responsible for leading a team of Onboarding Specialists and managing the entire onboarding process for new hires, transfers, and consultants. This role is essential in ensuring a positive onboarding experience that aligns with the organization's values and mission. The Onboarding Supervisor will work closely with various HR functions and stakeholders to continuously improve onboarding processes and ensure compliance with relevant regulations.

Responsibilities

• Supervise a team of Onboarding Specialists to deliver exceptional onboarding experience to new hires.
• Provide guidance and support to ensure the team meets performance expectations and achieves departmental goals.
• Oversee the entire onboarding process, including pre-employment screening, new hire paperwork, background checks, and orientation scheduling.
• Identify opportunities to streamline and enhance the onboarding process and implement best practices and innovative solutions.
• Conduct regular team meetings to discuss performance metrics, process improvements, and challenges.
• Oversee performance management for the Onboarding team, ensuring regular feedback, development opportunities, and accountability.
• Work closely with Talent Acquisition Specialists to ensure a seamless handoff from candidate selection to onboarding.
• Collaborate with the Training and Development team to ensure effective delivery of New Employee Orientation (NEO).
• Coordinate with hiring managers and other stakeholders to address onboarding challenges and ensure new hires have necessary resources.
• Ensure compliance with all relevant laws, regulations, and organizational policies related to onboarding.
• Oversee the employee background checks process including fingerprinting appointments and registry checks.
• Conduct regular audits of employee files and documentation to ensure accuracy and completeness.
• Champion a positive and engaging onboarding experience for all new employees.
• Oversee the accurate entry and maintenance of employee information in the HRIS (ADP Workforce Now).
• In collaboration with the HR manager, develop and deliver training for new onboarding specialists.
• Track and report on onboarding metrics to measure effectiveness of onboarding processes.
• Ensure timely movement of candidates through the onboarding process.
• Offer support to the overall HR department, with the ability to travel to different worksites.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of 3-5 years of experience in Human Resources or Customer Service, with at least 1 year in an onboarding or recruitment role.
• Previous experience in a supervisory or team lead role; with a proven ability to drive team results.
• Strong knowledge of onboarding processes, HRIS systems (ADP Workforce Now preferred), and compliance requirements.
• Excellent leadership, communication, and interpersonal skills.
• Operate with a high level of accountability and ownership.
• Proven ability to manage multiple tasks and projects simultaneously while meeting deadlines.
• High attention to detail and commitment to accuracy in all work.
• Strong auditing, problem-solving skills and ability to adapt to changing priorities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in business software applications, including Microsoft Office Suite, and Applicant Tracking System (ATS).

Benefits

• Medical, Dental & Vision Benefits
• Flexible Spending Accounts
• Wellness Program
• Employee Assistance program
• 401k Retirement plan
• Holiday and Paid Time Off