Online Enrollment Counselor (Remote or On Site Option)

Husson University • Bangor, ME

400d • Remote

About The Position

The Online Enrollment Counselor at Husson University serves as an ambassador for prospective students, providing essential information and assistance throughout the admissions process for 100% online programs. This role emphasizes outstanding communication and customer service skills, with the flexibility to work either remotely or on-site in Bangor, Maine.

Requirements

• Bachelor's Degree required, with an appreciation for professional and online education experience.
• 1-3 years' experience in higher education admissions and/or recruitment or related higher education experience.
• Demonstrates the highest professional demeanor and ethical behavior while representing the institution.
• Ability to articulate the value and benefits of a Husson education to a variety of audiences is essential.
• Admission staff members are expected to remain current in external market conditions and identify best admission practices.
• Ability to work independently as well as establish and maintain collegial relations with other University staff, faculty, and students.
• Ability to work collaboratively as a member of a close and integrated team of admission professionals.
• Excellent written and oral communication skills.
• A collaborative and transparent approach to problem-solving.
• Ability to plan, organize, and implement programs and projects related to Husson University's enrollment goals.

Responsibilities

• Respond to inquiries regarding applications, admission policies and procedures, financial aid availability, and program offerings at Husson University through prompt response to phone calls, text messages, and email inquiries.
• Provide informational materials and admission counseling services for prospective students.
• Assist students through all aspects of the admissions process including the collection, evaluation, and distribution of documents and information related to their admissions file.
• Provide student guidance specific to Federal Financial Aid, billing, transcript evaluation, and other areas supporting enrollment.
• Maintain telephone and electronic contact and initiate correspondence with prospective students, including appropriate and consistent follow-up.
• Participate in virtual recruitment events.
• Represent Husson University at events and other functions as requested.
• Maintain communication with advisors at in-state and out-of-state feeder colleges and universities.
• Create and maintain student files in both printed and electronic forms.
• Review applicant files and make admission decisions; academically advise, monitor compliance of application, and enroll first-time students.
• Ability to work evenings and weekends.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree