Online Order Filling Team Supervisor

$45,760 - $66,560/Yr

Walmart - Highland, CA

Full-time - Entry Level

Highland, CA

General Merchandise Retailers

About the position

The Online Order Filling Team Supervisor at Walmart is responsible for overseeing the team that fills and dispenses online orders. This role focuses on ensuring the accuracy of orders, making appropriate product substitutions, and consulting with customers to ensure satisfaction. The supervisor plays a key role in managing the workflow and performance of the team to meet customer expectations.

Responsibilities

• Supervise the Online Order Filling team to ensure efficient order processing.
• Ensure accuracy in locating, preparing, and packaging merchandise for online orders.
• Consult with customers regarding product substitutions and order satisfaction.
• Monitor team performance and provide feedback to improve efficiency.
• Manage workflow to meet order deadlines and customer expectations.

Requirements

• High school diploma or equivalent.
• Experience in a supervisory role or relevant experience in retail or order fulfillment.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

• Experience with inventory management systems.
• Knowledge of Walmart's policies and procedures.
• Ability to train and develop team members.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education benefits through Live Better U program.