Online Order Filling Team Supervisor

$39,520 - $62,400/Yr

Walmart - Berryville, AR

Full-time - Entry Level

Berryville, AR

General Merchandise Retailers

About the position

The Online Order Filling Team Supervisor at Walmart is responsible for overseeing the team that fills and dispenses online orders. This role focuses on ensuring the accuracy of orders, making appropriate product substitutions, and consulting with customers to ensure their satisfaction. The supervisor plays a key role in managing the workflow and performance of the team to meet customer expectations.

Responsibilities

• Supervise the Online Order Filling team to ensure efficient order processing.
• Ensure accuracy in locating, preparing, and packaging merchandise for online orders.
• Consult with customers regarding product substitutions and order accuracy.
• Monitor team performance and provide feedback to improve efficiency.
• Manage workflow to meet customer pick-up times and satisfaction.

Requirements

• High school diploma or equivalent.
• Experience in a supervisory role or team leadership.
• Strong communication skills to interact with customers and team members.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

• Experience in retail or grocery operations.
• Familiarity with online order fulfillment processes.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education benefits through Live Better U program.