Online Order Filling Team Supervisor

$43,680 - $68,640/Yr

Walmart - Cromwell, CT

Part-time,Full-time - Mid Level

Cromwell, CT

10,001+ employees

General Merchandise Retailers

About the position

The Online Order Filling Team Supervisor is responsible for overseeing the online order filling associates, ensuring that online orders are accurately filled and dispensed. This role involves managing the team to locate, prepare, and package merchandise while maintaining high standards of customer satisfaction through effective communication and product substitutions as needed.

Responsibilities

• Supervise and manage the online order filling associates.
• Ensure accuracy in locating, preparing, and packaging online orders.
• Consult with customers regarding product substitutions and order satisfaction.
• Monitor team performance and provide feedback to associates.
• Implement training and development programs for team members.

Requirements

• High school diploma or equivalent.
• Previous supervisory experience in a retail or warehouse environment.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

• Experience with inventory management systems.
• Knowledge of Walmart's policies and procedures.
• Ability to analyze performance metrics and implement improvements.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Family leave
• Health insurance
• Life insurance
• Military leave
• Paid time off (PTO)
• Short-term and long-term disability
• Company discounts
• Adoption and surrogacy expense reimbursement