Onsite Community Association Manager (CTX2024-7811)

$75,000 - $90,000/Yr

RealManage - Celina, TX

Full-time - Mid Level

Celina, TX

1,001-5,000 employees

Real Estate

About the position

The Onsite Community Association Manager at RealManage is responsible for overseeing the operations of community associations, ensuring compliance with policies and procedures set by the Board of Directors. This role involves planning, developing, and approving operational policies, managing budgets, and maintaining member satisfaction through effective communication and service delivery. The manager will also coordinate with the Board on strategic planning and ensure the protection of association assets.

Responsibilities

• Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors
• Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures
• Directs the work of all department managers
• Primary driver in the development of the annual operating, cash, and capital budgets
• Develops periodic checkpoints to assess compliance of the published budget
• Responsible for the timely preparation of monthly financial reports to the Board of Directors
• Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
• Oversees the impact and effect of association policies/programs/processes
• Recommends changes as needed
• Monitors quality of association products and services to ensure maximum member and guest satisfaction
• Secures and protects all the association assets
• Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
• Coordinates with Board of Directors on the development and implementation of all strategic plans
• Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
• Evaluates committee activities that report to the General Manager
• Ensures compliance with purchasing policies and procedures
• Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
• Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results
• Supports internal controls
• Other duties as directed

Requirements

• Minimum of two-years as an Onsite (HOA) property manager - required
• CMCA or state-equivalent certifications desired
• Associates degree or higher
• Customer service focused
• Listening skills: ability to listen to client problems and provide solutions
• Proactive communication with clients, team members, and superiors
• Management skills to oversee budget, operations, and schedules of a community association

Nice-to-haves

• Experience in community association management
• Strong interpersonal skills
• Ability to work in a fast-paced environment

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays